TERMS AND CONDITIONS

When you book a course, workshop, party or private tuition at Julia's Kitchen you have agreed to acknowledge and abide by these terms and conditions.

PAYMENT

Payment is due in full when booking the course. If you are making a private group booking we ask for a deposit to hold the date and the balance is payable 6 weeks prior unless otherwise agreed.  Payment can either be made on line or by calling with a card payment. We adhere to a strict privacy and date protocol.

Cancellations & Refunds Policy 

If you are unable to attend the date that has booked for you or by you, we will do our very best to fill your place and move you to another date. If we are unable to sell your place we cannot offer you a refund or alternative date. Most people book courses a long time in advance and it is typically difficult to resell these places. You can however, send another person in your place.

Very occasionally we need to cancel a class if it does not attract the numbers required to make it viable to run. This rarely happens, you will be given two weeks notice and offered an alternative date or full refund. 

GIFT VOUCHERS

Gift vouchers are emailed for download on receipt of payment and are valid for 6 months.

We are unable to refund gift vouchers, once a class has been booked the cancellation policy is applicable to gift voucher holders. 

HEALTH AND SAFETY

We recommend that you wear comfortable clothing, we are not liable for any damage, or staining and suggest you do not wear your “best”. Although an apron will be provided for you it will not cover sleeves. We suggest that you wear flat foot wear that you will be comfortable in. No stiletto heels please as they damage our oak floor.  

PLEASE ADVISE US IN ADVANCE OF ANY DIETARY ALLERGIES, IF YOU DO NOT EAT MEAT OR FISH AND OF ANY DISABILITIES.